We do not ask you for personal information unless we truly need it.
Information We Collect
We collect personally identifiable information, like names, postal addresses, email addresses, etc. This includes any information that you provide to us directly, whether through our Platforms or via phone, SMS, or any other medium.
We collect information when you sign up, follow, subscribe to our channels, when you enter a competition, promotion, or complete a survey, by posting comments or content on our platforms. When you purchase one of our products or services, when you contact us, and when you otherwise provide information directly to us.
How We Use The Information
1. The information you provide us is used to improve our service provision and better respond to customer needs.
2. To keep you informed on the products or services you requested and what we deem you may need in the future. We always want to be in touch with our clients, hence we need certain information in order to complete the communication cycle for things like competitions, products, or services that we feel may interest you.
3. We desire to personalize our service to those who use our site. We want to provide content that is meaningful and effective and necessary for your trading requirements.
Tracking is useful for personalizing the site according to user product choices, identifying the volume of visits to the site, browser type, and operating system.
Where the Information Goes
Videomedia does not share or sell your information. We only disburse relevant information for the purposes of fulfilling an order to our registration agents or other relevant service providers.
We may also share information with government and legal agencies for fraud prevention or investigation and only when it is permitted by law and does not infringe on your rights.
Your personal information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. Our users can at any time opt-out of any subscription or newsletter mailing list.
Videomedia takes the necessary steps to secure user information by encrypting all communication as required by the laws of the Republic of South Africa.
Privacy Contact information